Shipments and returns

Your pack shipment

Packages are generally dispatched within 2 days after receipt of payment and are shipped via POSLAJU with tracking. Whichever shipment choice you make, we will provide you with a link to track your package online. 

For Pre-Order item, shipping process will be started once the item reach our warehouse. It should arrived to you in 1-2 working days depending on your distance between your delivery address and POSLAJU office. We will not hold responsible for package which is missing or damage during delivery. We will provide to you the tracking number to you.

Shipping fees include handling and packing fees as well as postage costs. Handling fees are fixed, whereas transport fees vary according to total weight of the shipment. We advise you to group your items in one order. We cannot group two distinct orders placed separately, and shipping fees will apply to each of them. Your package will be dispatched at your own risk, but special care is taken to protect fragile objects.

Boxes are amply sized and your items are well-protected.

Please take note that for individual purchase we currently shipping within Malaysia (Peninsular, Sabah and Sarawak) only. No international shipping allowed.

International shipping only apply to our regional distributor and re-seller only.